Skip to content

4. Nobody's Job

Published by Dermot Rock Share


Suppose the previous essays landed. You accept that your judgement has a physical input side, that its variance is the most expensive thing in your company, and that you'd like it measured and managed the way everything else you own is measured and managed. Tomorrow morning you decide to get it handled.

Who do you call?

Your doctor is the obvious answer, and the wrong one. Medicine asks a specific question (are you sick?) and it asks it well. You will book the executive screening, and you will pass it, because screening is designed to find disease, and you don't have a disease. You have a performance question, and medicine has no department for those. "Your bloods are fine" is a sentence about the absence of pathology. It says nothing about whether Thursday's version of you should be the one renegotiating the term sheet. A doctor who cleared you is not wrong. He was answering a different question.

A coach, then. Coaching is genuinely useful, and it operates entirely on the content of your thinking - your frames, your blind spots, your relationship with the decision. What it cannot see is the substrate. A coach works with whatever nervous system arrives at the session, and has no way of knowing what condition it's in beyond asking you, which is the one instrument known to be unreliable here. Working on the quality of your thoughts while ignoring the state of the system producing them is tuning the software on hardware nobody has inspected.

Sports science has the right methods and the wrong subject. The people who know how to measure recovery, load and readiness spend their careers on athletes, and an athlete's output is mercifully simple: watts, splits, seconds. Your output is judgement, which no lab protocol was built around. And the sports scientist has usually never sat with what a founder's load actually consists of: the fundraising trips, the personnel decisions that follow you home, the fact that your season never ends.

So the job falls into a gap. Medicine owns pathology, coaching owns cognition's content, sport science owns physical performance, and the specific question (in what state does this particular person judge well, and how do we keep him in it for the moments that count) belongs to no profession at all. This is why it has never been done for you. Not because it can't be. Because it was nobody's job.

I came to the gap from the clinical side, which I now think is the only side you can usefully come from. Fifteen years with my hands on people's physiology teaches you something no dashboard does: the body reports before the person does. Patients would sit down and tell me they were fine, managing, busy-but-good, and the tissue under my hands, the breathing pattern, the nervous system's whole bearing would be telling a different and more accurate story, often weeks ahead of the moment they'd finally admit to it. Clinicians learn to read the state behind the narrative. It is the entire skill. And it happens to be the exact skill this problem requires, because the founder's self-report (I'm fine, I perform under pressure, I've always run like this) is precisely the data source that can't be trusted.

But clinical training alone doesn't cross the gap, which is why most clinicians stay on their side of it. The work also requires the performance disciplines - the measurement culture sport built, the treatment of readiness as data rather than mood - and it requires actually understanding what founders do all day, what a decision load looks like at that altitude, why the standard advice to simply do less is a category error for someone whose company is a direct expression of their output. The gap persists because the qualifications sit in three different buildings, and careers don't move between buildings.

Mine did, mostly by accident and then very much on purpose. The clinical years supplied the ability to read a human system. The doctoral research I commence at the University of Limerick in September supplies the other half: treating decision-making readiness as a measurable capacity, built on the same logic sport used when it stopped explaining performance with character words. Between them sits a practice with one subject, the founder as the instrument the company runs on, and one question, asked with a clinician's scepticism about what people report and a performance scientist's insistence on what the numbers show.

None of this is an argument that you should work with me. It's an answer to the question you should ask of anyone who offers to: which side of the gap did you come from, and what did you bring across it? If the answer is a screening panel, you'll be told you're fine. If it's a coaching framework, your hardware goes uninspected. If it's an athlete protocol, it wasn't built for what you actually do.

The job sits in the gap. So does anyone qualified to do it.